Privacy Policy

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1. Introduction

Empower Treatment, Inc. (“Empower Treatment,” “we,” “our,” or “us”) respects your privacy.

This policy is for anyone (“you”, “your”) who chooses to: use our digital products such as websites or web applications hosted on the domain “empowertreatment.com” (our “Website”), interact with us, do business with us, call us, text us, seek support through us, request information from us, provide information to us, or broadly interact with Empower Treatment in any manner (“Interact(ing) With Us”).

This Privacy Policy (our “Privacy Policy” or “this policy”) describes the types of Personal Information about you that we may collect or that you may provide when Interacting With Us, how we collect that Personal Information and our purposes for collecting it, and our practices for using, maintaining, protecting, and disclosing that Personal Information. Personal Information means information relating to an identified or identifiable individual, as further defined below.

This policy applies to Personal Information we collect:

• on our Website;
• in email, text, and other electronic messages between you and us; and
• when you talk to us by tele/video-chat or by telephone.

It does not apply to Personal Information collected by:

• any other website, including any other website operated by Empower Treatment or any third party;
• any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Empower Treatment is the controller of the Personal Information we hold about you in connection with your use of the Website. This means that we determine and are responsible for how your Personal Information is used.

2. Children Under the Age of 18

Our Website is not directed to, and we do not intend to, or knowingly, collect or solicit Personal Information from children under the age of 18. If an individual is under the age of 18, they should not use our Website or otherwise provide us with any Personal Information. If a child under the age of 18 has provided Personal Information to us, we encourage the child’s parent or guardian to contact us to request that we remove the Personal Information from our systems. If we learn that any Personal Information we collect has been provided by a child under the age of 18, we will promptly delete that Personal Information.

3. Personal Information We Collect About You

We collect several types of Personal Information from and about you when you Interact With Us. The Personal Information we collect may include:

• Personal information that directly identifies you, such as: name, email address, street address, telephone numbers, insurance information, date of birth, credit or debit card number (for payment purposes only), images and video of you, records and copies of your correspondence if you contact us, race or ethnicity, criminal history, your medical history, and health information; and
• Internet or other electronic network activity information, such as: IP address, device ID, browser type, traffic data, logs, referring/exit pages, date and time of your interactions with us, error information, clickstream data, your Internet connection, the equipment you use to access our Website and usage details, details of transactions you carry out through our Website and of the fulfillment of your services, and other communication data and the resources that you access and use on the Website.

4. How We Collect Personal Information About You

We collect Personal Information:

• directly from you when you provide it to us, such as filling in forms on our Website, sending us emails, using our consultation services, purchasing products, or requesting further services;
• automatically when you are Interacting With Us; and
• from third parties such as social media platforms, as well as other third-party tools that interact with our Website.

For more information on how we collect information automatically, please see the "Our Use of Automatic Data Collection Technologies" section below.

Our Use of Automatic Data Collection Technologies

During the course of Interacting With Us, we and our third-party partners automatically collect information about how you access and use the Website and the services when you visit our services, read our emails, or otherwise engage with us. We collect this information through a variety of tracking technologies, including cookies, web beacons, pixels, embedded scripts, mobile SDKs, and location-identifying technologies.

For example, we collect information about your device, such as your IP address, browser type, operating system, and the pages you visit on our Website.

5. How We Use Your Personal Information

We use Personal Information that we collect about you or that you provide us as follows:

• to present our Website and its contents to you;
• to provide our products and services to you in a customized and user-friendly way;
• to provide you with information, products, or services that you request from us or that may be of interest to you;
• to process, fulfill, support, and administer transactions and orders for products and services ordered by you;
• to communicate with you, including via email, phone, and/or social media, and respond to your requests;
• to fulfill our legal and contractual obligations and to enforce our rights arising from any contracts entered into between you and us;
• to manage and improve the operation of our Website and services, and enhance your experience with our products and services;
• for marketing and advertising purposes, including to market to you or offer you information and updates on products or services we think may be of interest to you;
• to ensure the security of our Website and services.

We may also use de-identified information to improve our services, operational efficiency, and for other purposes permitted by law.

6. Disclosure of Your Personal Information

We may disclose Personal Information that we collect or you provide as described in this Privacy Policy:

• to contractors, service providers, and other third parties who support our business operations, including IT and infrastructure support services, order fulfillment, marketing, and payment processing services;
• for legal reasons, including to comply with any court order, law, or legal process;
• to enforce or apply our Terms of Use;
• to protect the rights, property, or safety of Empower Treatment, our customers, or others;
• with your consent, such as through the completion of an authorization form.

7. Third-Party Data Collection and Online Advertising

We may participate in interest-based advertising and use third-party advertising companies to serve targeted advertisements based on your browsing history. We work with third-party partners such as Google Analytics and social media platforms like Facebook and Instagram to show ads that are relevant to your interests. You can manage your advertising preferences directly with these platforms.

To learn more about interest-based advertising and how you can opt-out, please visit the Digital Advertising Alliance’s (DAA) resources at www.aboutads.info/choices.

8. Your Rights and Choices Regarding Your Personal Information

Modifying Your Information: You can review and change your Personal Information by logging into your account or by contacting us.

Deleting Your Information: You may request to have your Personal Information deleted by contacting us, but doing so may also result in the deletion of your account. Please note that we may not be able to delete your information if doing so would violate any law or legal requirements.

Email Communications Preferences: You can stop receiving promotional email communications from us by clicking on the “unsubscribe” link provided in such communications. You may not opt-out of service-related communications (e.g., account verification or transactional communications).

9. Changes to Our Privacy Policy

We may change this Privacy Policy from time to time. We will post any changes on this page with a notice that the Privacy Policy has been updated on the Website’s home page. If we make material changes, we will notify you by email or through a notice on the Website. You are responsible for ensuring we have an up-to-date, deliverable email address for you and for visiting our Website periodically to review any changes.

10. Links to Third-Party Websites or Services

Our Website may include links to third-party websites or services. This Privacy Policy does not apply to the Personal Information practices of those third parties. Please refer to their respective privacy policies to understand how your data will be handled.

11. Contact Information

If you have any questions, concerns, complaints, or suggestions regarding our Privacy Policy or otherwise need to contact us, you may contact us at the following:

Empower Treatment
6606 Gallia Street
Portsmouth, Ohio 45662